Returns & Exchanges
We want you to be completely satisfied with your Pestie experience, which is why we offer a 30-day money-back guarantee on all unopened pest control kits. If our solutions don't meet your home's needs, we are committed to making it right through a simple return or replacement process.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number to request a Return Merchandise Authorization (RMA).
- 2.Prepare Your Package
Ensure the product is in its original, unopened packaging and securely place it in a shipping box with your RMA number clearly marked.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process a full refund to your original payment method within 5-7 business days.